We are a veteran-owned, OSHA-certified specialty cleanup company serving the greater Phoenix metro. Our mission is simple: provide the most compassionate, thorough, and discreet biohazard and specialty cleanup service in Arizona — backed by certifications that meet every regulatory standard.
Call 602-609-0473New Light Environmental was founded on a straightforward principle: the people of Arizona deserve a cleanup company that holds itself to the same standards of precision, accountability, and care that the military demands.
After serving in the United States military, our founder returned home to Arizona and recognized a gap: a biohazard and specialty cleanup industry often dominated by out-of-state franchise chains that treated customers as invoice numbers rather than people navigating the hardest moments of their lives.
New Light Environmental was built to be different. We are a locally-operated Arizona company — not a franchise. Every call is answered by a live person. Every job is handled by our own certified technicians. Every client receives direct attention from leadership, not a call center.
We operate across the entire Phoenix metro — from Paradise Valley estates to Buckeye's newest master-planned communities — with the same commitment to quality and the same unwavering discretion on every single job.
We serve a wide range of clients across Arizona:
Regardless of who calls, every client receives the same standard: certified technicians, OSHA-compliant protocols, complete documentation, and the discretion your situation requires.
Every technician on every New Light Environmental job is certified to the standards that protect both our clients and our team. We don't cut corners on compliance — because your safety and your property's safety depend on it.
Bloodborne Pathogen Standard compliance. Every technician is trained and certified to handle blood, bodily fluids, and biohazardous materials under OSHA regulations.
We use only EPA List N-approved disinfectants for viral decontamination — effective against COVID-19, MRSA, Hepatitis, Hantavirus, and all regulated pathogens.
Institute of Inspection, Cleaning and Restoration Certification. Industry-recognized standards for biohazard remediation, water damage, and specialty cleaning.
American Bio-Recovery Association certification — the professional standard for crime scene, trauma, and biohazard cleanup. ABRA members adhere to a strict code of ethics.
Fully licensed, bonded, and insured to operate as a biohazard remediation contractor in the state of Arizona. We carry comprehensive liability coverage on every job.
We verify complete decontamination using third-party ATP bioluminescence testing — the same standard used in hospital operating rooms. You receive a written clearance report on every biohazard job.
These aren't marketing phrases. They're the operating standards our team holds themselves to on every call, every job, every interaction.
Biohazard calls almost always arrive at the worst moment in a person's life. We approach every situation — every phone call, every arrival, every debrief — with the empathy that moment deserves. We do not rush, dismiss, or minimize what families are experiencing.
Unmarked vehicles. Plain professional attire. No signage. No outside communication about any client or job. HIPAA-compliant handling of all incident information. Discretion is not an option we offer — it is the standard on every job without exception.
We do not declare a biohazard job complete based on appearance. Every job closes with third-party ATP bioluminescence testing and a written clearance report. If the test shows contamination remains, we continue working — at no additional charge — until the property passes.
We have extensive experience working with Arizona homeowners insurance, renters insurance, and commercial property insurance carriers. We handle direct billing, provide all required documentation, and advocate for our clients throughout the claims process. You should not have to fight your insurance company on the worst day of your life.
Military service instills a level of accountability and attention to detail that doesn't leave you. When we give you a scope of work, we complete it to that standard — period. When we say 24/7 live dispatch, we mean a human answers the phone at 3 AM. No ambiguity. No excuses.
We provide clear, itemized estimates before work begins. No hidden fees. No surprise invoices. If the scope changes during a job, we communicate immediately and get approval before proceeding. You will always know exactly what you are paying for and why.
24/7 live dispatch. One call reaches a certified coordinator who can answer your questions, start the insurance process, and dispatch a team to your location.